Crayons and Code
Helping people
Packages Terms & Conditions
Effective from: 1st May 2025
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Packages Terms & Conditions

These terms apply to all affordable website packages offered by Crayons & Code, including:

1. What You’re Getting

2. What’s Not Included

3. Payments and Commitment

Kickstart Plan: £99 setup, then £69/month (24 months) or £89/month (12 months). Full term payment required.

Support Scheme: £600 upfront, then £25/month. Minimum 6-month commitment, then cancel anytime with 30 days’ notice.

Straight-Up Build: From £1,200. No ongoing fees unless you opt in.

4. Payment Method

All payments are via Direct Debit or card (GoCardless, Stripe, etc.). Late payment may result in restricted site access.

5. Ownership and Rights

Once fully paid, the site is yours. Until then, it remains the property of Crayons & Code. You can move or host elsewhere once the balance is settled.

6. Support and Maintenance

Support is included in Kickstart and Support Scheme (minor updates only). Bigger changes are quoted separately. Straight-Up Build clients can request support as needed at standard rates.

7. Content and Timeline

You provide the content. If there’s a delay of over 14 days, the project may be paused.

8. Refunds and Cancellations

Setup/build fees are non-refundable once started. Kickstart contracts must be completed. Support Scheme includes a 6-month minimum, then 30 days' notice to cancel.

9. Fair Use

Support must be reasonable. If it becomes excessive, I’ll flag it and quote fairly for anything extra.

10. Legal Bits

These terms are governed by UK law. I’ll always try to resolve things fairly before it goes legal.

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Doing some good?

I offer 50% off for registered charities and up to 25% off for other good causes, community groups and social projects. Or refer someone my way and if the project takes off you'll get £50 off future work or a £50 charity donation as a thank you.

Find out more Helping people